Adam Corey

Financial services organizations today face the same mandate as other consumer-facing organizations across industries: deliver a consistent, compelling customer experience across channels and devices, in real time. At the same, these organizations must adhere to stringent customer data security and privacy guidelines that historically have inhibited their ability to leverage customer data to build a comprehensive view and provide the personalized interactions that drive revenue.
This session will explore how financial services organizations can:
• Unlock customer data that's trapped in siloed systems and applications
• Build a unified view of the customer across channels and touchpoints
• Leverage that unified view to take action, across applications, in real time
• Deliver on the promise of a compelling omnichannel customer experience without sacrificing data security