Ian Cunningham

To compete in today’s digital world, it is no longer about being reactive, and answering the questions your customers ask. In the sharing economy, companies like uber and Airbnb have redefined the standard of customer experience. They want their companies and loyal brands to anticipate their needs, deliver on them immediately and make the entire process as easy as the click of one button.
• So how do you apply this to banking?
• What can you deliver to your customers that will both impress them and make their lives that much easier?
• How do you revolutionize an industry that has been around for centuries?