Net Finance 2016 (past event)
April 18 - 20, 2016
Contact Us: 1.888.482.6012
Kristen Cronyn
Technology Product Strategy Manager
M&T Bank
Check out the incredible speaker line-up to see who will be joining Kristen.
Download The Latest AgendaCustomer Experience and B2B
Thursday, January 4th, 2018
12:05 Building a Customer-Centric Culture both Internally and Externally
As digital continues to permeate every aspect of the financial market, it can be difficult to make sure your organization is keeping pace. It’s no longer just your department that needs to adapt, it’s every department...continually. So how to keep your customer at the heart of your change program, an even at the heart of your global organization culture, especially when their needs and expectations are changing even as your development is underway?